Butler

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Butler

HosProMatch.com

Job type: Food & Beverage

Location: Dubai, United Arab Emirates (Middle East)

Date posted: 12/12/2024

Start date: ASAP

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Job description

Summary: As a Butler at Delano Dubai, you will provide sophisticated, luxury service tailored to each guest's individual needs with the utmost discretion. Your role involves delivering personalized experiences, managing exclusive requests, and ensuring an unparalleled level of service that reflects the hotel’s commitment to elegance and sophistication. Responsibilities: Personalized Service: Deliver bespoke service by anticipating and fulfilling guest needs with sophistication and discretion, ensuring each experience is tailored to individual preferences. Guest Relations: Build and maintain strong, personalized relationships with guests. Address and resolve requests or issues promptly and professionally to enhance their stay. Room Management: Oversee and manage guest rooms, ensuring they are impeccably maintained and stocked according to the highest standards of luxury. Exclusive Requests: Handle exclusive and complex guest requests, including special arrangements, reservations, and unique experiences, with the utmost confidentiality and efficiency. Coordination: Collaborate with other hotel departments to ensure seamless service delivery and uphold the hotel’s luxury standards. Event Assistance: Assist with organizing and executing private events, in-room dining, and special occasions, ensuring every detail reflects the hotel's sophisticated standards. Service Protocols: Uphold and enforce the hotel's service protocols and luxury standards, ensuring consistency in guest experience. Team Collaboration: Work closely with the Butler team to share best practices, address challenges, and maintain a cohesive approach to service excellence. Safety and Confidentiality: Adhere to stringent safety protocols and maintain guest confidentiality at all times. Participate in safety briefings and ensure all procedures are followed. Appearance and Conduct: Maintain an impeccable personal appearance and professional demeanor, setting a high standard for guest interactions.

Job requirements

About You: Luxury Experience: Proven experience in a luxury hospitality environment, demonstrating a strong ability to provide sophisticated and discreet service. Exceptional Skills: Exemplary communication and interpersonal skills, with a refined approach to guest interactions and service delivery. Operational Knowledge: Proficient in luxury hotel operations and management software, with a deep understanding of sophisticated service protocols. Educational Background: Relevant educational qualifications, such as a Bachelor’s degree in Hospitality Management or equivalent experience, preferred. Great Personality: At DELANO Dubai, personality and experience are equally valued. We celebrate individuality and authenticity—we want you to bring your unique self. Embracing diversity in all its forms, we provide opportunities for our personal and professional growth. If you have passion, the right attitude, and that essential spark, together, we can create memorable experiences. At Delano Dubai, the role of Butler is integral to crafting a seamless and exclusive experience for our distinguished guests. Your expertise in providing sophisticated, discreet service will be crucial in maintaining the hotel’s reputation for luxury and elegance.

Our offer

Why Join Us: Shape the future of an ultra-luxury hotel where your ideas and energy make a big splash. Dive into a culture that’s all about growth, collaboration, and having a blast along the way. Score sweet perks and benefits that celebrate your rockstar status in hospitality.

About us

Sophisticated & Understated Delano is a heady sanctuary of convivial energy and sophisticated style. When Delano burst onto the scene in Miami in 1995, it redefined the luxury resort experience, marking the inception of lifestyle hospitality. Delano a place of pleasure and play, where guests can be their true self, from having a wild night or taking the time to nourish their senses, all within the trust of ultimate discretion