As a waiter or waitress, your primary responsibility is to provide excellent customer service and ensure a pleasant dining experience for restaurant patrons. You will be responsible for taking orders, serving food and beverages, and maintaining a clean and organized dining area. Key Responsibilities: Greeting and Seating Guests: Welcome guests as they arrive at the restaurant. Escort guests to their tables and provide them with menus. Assist with seating arrangements and accommodate special requests. Taking Orders: Describe menu items, daily specials, and drink options to guests. Record guest orders accurately and ensure any special dietary requests are communicated to the kitchen. Answer questions about menu items and make recommendations. Serving Food and Beverages: Deliver orders to the kitchen and pick up prepared dishes. Serve food and drinks to guests in a timely and efficient manner. Ensure orders are complete and match the guests' requests. Monitor and refill beverages, such as water and coffee. Customer Service: Attend to guest needs throughout their dining experience. Address any concerns or complaints promptly and professionally. Ensure a high level of customer satisfaction. Table Maintenance: Clear and reset tables after guests depart. Ensure tables are clean, properly set, and well-organized. Replace table linens and utensils as needed. Payment Processing: Present bills to guests and process payments accurately. Handle cash and credit card transactions, making change when necessary. Thank guests for their patronage and invite them to return. Teamwork: Collaborate with kitchen staff and other servers to ensure smooth service. Assist in restocking supplies and maintaining a tidy work environment. Communicate effectively with colleagues and management. Compliance and Hygiene: Adhere to food safety and hygiene standards. Follow restaurant policies and procedures, including alcohol service regulations. Maintain a clean and sanitary work area.

Qualifications: Previous experience in a similar role is preferred but not always required. Excellent communication and interpersonal skills. Ability to work in a fast-paced, high-pressure environment. Strong attention to detail and accuracy. Knowledge of the menu and willingness to learn about food and beverages. Flexibility to work evenings, weekends, and holidays as needed. Physical stamina to stand, walk, and carry trays for extended periods. A positive attitude and a commitment to providing exceptional customer service. Note: The specific duties and qualifications for a waiter/waitress may vary depending on the establishment's size, type, and location. It's essential to check with the specific restaurant or employer for any additional requirements or expectations. Langue requise: Français. Anglais est un plus

Juliana Hotel Brussels is situated on one of the most iconic neo-classical squares in Brussels, discreetly nestled in the heart of the city. It is, after Paris and Cannes, the third hotel of the private family group, Juliana Hotels. Each hotel has its own story. Each room is unique and memorable for its cutting-edge design, colours, dim lights, artworks, comfort of the exceptional mattresses and duvets, refined linen, delicate mosaics of bathrooms, Molton Brown soaps, large screen, digital communication SuitePad, and view of the heritage-listed square or the interior vegetable garden of the Juliana Hotel Brussels: everything is so tempting and good to look at.