Front Office Agent
Front Office Agent
HosProMatch.com
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Job type: Rooms Division
Location: Brussels, Belgium (Europe)
Date posted: 18/12/2024
Start date: ASAP
Job description
As a Receptionist you will be responsible for checking in/out all of our hotel guests and reporting any comments, VIP arrivals or departures and other issues as they occur throughout the day to the Management. As a Receptionist you will also need to ensure that the standards of the department meet and exceed the quality standards set.
Our reception team consistently deliver a seamless and personal arrival and departure experience for our guests whilst dealing with any query and maximizing revenue by cross selling our restaurant and bar.
Nombre de postes: 2
Meal Cheques, Uniform (Uniform Cleaned by hotel), 80% public transportation fee / 13 months bonus
Job requirements
Preferable previous experience in a 4 or 5* hotel
A strong desire to learn and develop a career within luxury hospitality
Flexibility to work varied hours
Good level of written and spoken French and English
Exceptional customer care skills
Empathy for your guests and colleagues
Ability to work under pressure
Pride and attention to detail in your work
The finest personal presentation
Distinctive, professional and warm personality
Confidence & professionalism when interacting with high profile guests
Langues requises: Français et Anglais. Néerlandais est un plus
About us
Juliana Hotel Brussels is situated on one of the most iconic neo-classical squares in Brussels, discreetly nestled in the heart of the city. It is, after Paris and Cannes, the third hotel of the private family group, Juliana Hotels.
Each hotel has its own story. Each room is unique and memorable for its cutting-edge design, colours, dim lights, artworks, comfort of the exceptional mattresses and duvets, refined linen, delicate mosaics of bathrooms, Molton Brown soaps, large screen, digital communication SuitePad, and view of the heritage-listed square or the interior vegetable garden of the Juliana Hotel Brussels: everything is so tempting and good to look at.